Here are some quick and easy ways to troubleshoot
your cable connection that could save you the time of calling our
Customer Service or Repair Department.
- Be sure the TV and converter box are plugged
into a "live" electrical outlet not controlled by a wall
switch.
- Be sure the TV , VCR , Box are set on the same
channel ( 4 ) if you have a Converter .
- Make sure TV controls (brightness, contrast,
horizontal/vertical hold) are properly adjusted.
- Make sure all wires are tightly "snug -
hand tight" connected, with no slip-on quick connectors.
- Make sure your VCR, DVD, or other devices are
not turned on at the same time.
- If converter power has been interrupted for any
reason, try turning the converter on and off to "reset"
the converter box.
- Be sure that your equipment is hooked up right
and that you setup has not changed.
- Another step to try is to plugged the cable
directly into the TV to make sure its not a converter, VCR or video
game connections interfering in your picture quality.
- Just remember Splitters, fittings, and wire
will go bad in time.
Diagrams on how to hook up my VCR,
DVD, PNP, Video
Game .
How
to purchase Digital Pay-Per-View.
User Guides and Manuals for
Allen's TV Cable Equipment.
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These files above
require the Adobe Acrobat Reader. If you do not have this or you
need an upgrade, Click
Here for a free download.
Please Note: These PDF files workbest when you save the
PDF file to your
hard drive, then open AcrobatReader , then open the
downloaded file.
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If you have followed these steps
and are still experiencing technical problems, and need one of our specially
trained technicians to come to your home don't hesitate to contact
us.
